Service Desk Analyst (J39423)

Overview

Reference
J39423

Salary
£13.50 - £13.50/hour

Job Location
- United Kingdom -- England -- East of England -- Cambridgeshire -- Peterborough

Job Type
Contract

Posted
Wednesday, October 09, 2019


Service Desk Analyst
Peterborough
£13.50 per hour
Rotating shift pattern

Your next job is as a Service Desk Analyst within a nationally recognised business based in Peterborough. Your next manager is looking for you to have big picture thinking and to be customer service focussed.

Your duties in this role will be to;
Record and where possible, resolve customer issues using various diagnostic tools
Record and where possible fulfil service requests
Own and progress incidents and requests with other technology teams
Manage high impact incidents affecting the technology systems

Your next manager has a desire for you to have experience
Working in an ITIL environment
With Active Directory, SAP, Googlemail and MS Office
Working in a Service Desk Analyst role
Working with a Service Management tool

Although this job is initially a contract there is a strong possibility this could become a permanent opportunity.

APPY NOW!


Contact information

Craig Fenn